Support

If you have questions about payments, bookings, subscriptions, or account issues, our team is here to help.

Email

Available: Mon–Fri, 09:00–18:00 (Thailand Time)

Phone

+66 (0)948951432

Response Time:

We typically respond within 24 hours on business days

For urgent payment issues:

If your request is related to a failed or duplicated payment, please include your booking reference and the last four digits of your payment method.

Refunds:

Refunds are processed according to the venue’s policy. If you need help initiating a refund request, contact us.